for any platform
for whom we have developed chatbots:
A chatbot is a program that imitates a virtual interlocutor in a social network or messenger. Bots are needed to replace humans in performing simple tasks, for example, systematizing data, answering common questions, sending commercial offers to a potentially interested audience.
You can order a chatbot for support service, which will answer popular questions and redirect requests to a competent specialist. Also popular are bots for collecting applications, tracking orders, mailings, feedback. We develop each bot exactly for the tasks you set for it - if some process of interaction between business and client can be automated, then a bot for automation is likely to be suitable.
We initially design bots for messengers and social networks flexible enough to add new functions. The program code of the bots is also documented, so if another programmer will be in charge of maintenance and upgrades, it will be easy for him to do it.
Each social network and messenger has its own API for working with chatbots - this is a special interface through which the bot works with the site. Therefore, one code will not run on different platforms without adaptation, but we can develop chatbots for any social network and messenger application with the same capabilities.
The capabilities of chatbots made in a constructor are very limited and restricted. We implement flexible solutions, adapted strictly to your tasks and habits of the audience that will interact with the bot. Besides, bots from constructors are almost impossible to upgrade, while with our chatbots this problem does not arise.
Yes, you don't have to hire a separate programmer to support the bot. You will get the terms of support in the commercial offer.
An AI-based chatbot can handle a wide range of tasks, including automating customer communication, answering FAQs, collecting feedback, processing requests, and providing 24/7 customer support. More sophisticated AI bots can perform analytics, predict customer needs, and assist with data-driven decision making.
Yes, AI chatbots can be trained and adapted to new tasks. They can be customized to handle new requests, update information, and improve customer interactions. In addition, many AI solutions are able to “learn” from experience, improving their accuracy and efficiency over time.
Each platform (messenger or social network) has different technical requirements, so the bot will require minimal customization for each. However, the basic logic and capabilities of an AI bot can be the same across all platforms, which can significantly reduce implementation time and resources.
AI chatbots are significantly more flexible and smarter than standard bots from constructors. Not only can they follow pre-defined scenarios, but they can also learn from new data, analyze text, and offer personalized responses. Designer bots have limited features and are unable to adapt or improve on their own.
Yes, AI chatbots can collect data about customer behavior, requests and preferences. This data can be used for further analysis, reporting, and predicting customer behavior to help you improve customer experience and develop more effective sales and service strategies.
Yes, AI chatbots can be integrated with various CRM systems and other business tools such as order accounting systems, data analytics and email marketing platforms. This allows for automatic transfer of information between systems and real-time comprehensive reports and data.
AI chatbots can continuously improve and expand their functions. For example, you can add natural language processing (NLP), introduce additional communication channels, improve data analysis algorithms, or integrate new features such as voice interaction. Depending on your business needs, an AI bot can adapt and scale to solve more complex problems.